Secured Asset Specialist II
Base Salary: $18 to $20.5 Per Hour
Employment Type: Full Time
Work Hours: 8am-5pm
Education Requirements
- High school diploma or GED required; college degree preferred.
Qualifications
- Related work experience with vehicles or collections preferred.
- Extensive computer skills and knowledge with Microsoft Office; Outlook, Excel,
- Knowledge/experience with BFrame desired but not required.
- Good listening and communication skills, both written and verbal.
- Excellent organizational skills and able to able to multi-task.
- Detail oriented and able to meet deadlines.
- Able to work independently and in a team environment.
- Able to handle disputes while being in compliance of regulations.
- Reliable and demonstrates ability to consistently work assigned schedule.
- Bilingual skills valued but not required.
Responsibilities
- Schedules payment plans with consumers and may need to negotiate payments to establish a method of payment or future payments on secured accounts.
- Documents accounts and responds according to procedures.
- Works with outside companies/agencies as the business needs require (ie: state titling departments, attorneys, trustee offices, insurance companies, and repossessions agents).
- Maintains a professional and positive attitude; is respectful to both consumers and co-workers.
- Follows legal parameters and compliance requirements of state and federal mandates, including those set forth in the Federal Debt Collection Practices Act (FDCPA).